Cancelation & rescheduling;
Our booking systems send out email and text notifications. All appointments require a 48 hour cancelation. Because we have excellent rapport with our existing guest If 48hr notice is not able to be given, a first time $10 fee will be charged and applied to your re scheduled appointment. After the first time a 50% fee of the quoted service cancelled will be charged in order to book your next appointment.
NO SHOWS; If you do not inform us in advance and do not show up to your appointment you will be charged a $50 fee and asked to pre pay your next service appointment prior to booking. This payment is non refundable.
We understand running behind as we sometimes do as well.
If you know you will be running behind we ask that you give us a courtesy call to ensure that your appointment will still be able to be executed. If you are 15 minutes late past your appointment time you may charged a re booking fee and be asked to reschedule your appointment in order to ensure that we can still provide you with excellent results and to ensure that other clients receive their full appointment time.